Terms of service

Last updated October 10, 2026

Acceptance of these terms

These Terms & Conditions apply to your use of the SpartanFit mobile app, operated by Nuriya Enterprises, and to every order placed through it. By downloading the app, creating an account or placing an order, you agree to these terms, our Privacy Policy and our Return & Exchange Policy.

If you do not agree, please do not use the app.

Your account

•         You sign in with a one-time code sent to your email. You are responsible for keeping your email account and these codes private, and for all activity on your account.

•         Please make sure your name, phone number and address are accurate and up to date.

•         We may suspend or close accounts involved in fraud, misuse of offers, repeated order refusals or abuse of our policies.

Orders

•         All orders depend on stock availability and, for prepaid orders, confirmation of payment.

•         Your order is accepted only when you receive an order confirmation in the app, by WhatsApp or by email.

•         SpartanFit may cancel or refuse any order because of stock issues, pricing or listing errors, or suspected fraud. If a prepaid order is cancelled by us, the amount paid will be returned to you.

•         Product colors may look slightly different from the images because of screen and lighting differences.

Pricing

All prices in the app are in Pakistani Rupees (PKR) and include applicable taxes. Delivery charges, if any, are shown at checkout.

We may change prices, or start or end promotions, at any time without notice. The price you pay is the one shown when you place your order.

Payment

We accept:

•         Cash on Delivery (COD)

•         Bank transfer

For COD orders, please keep the exact amount ready at delivery. Refusing a COD order without a valid reason may lead to COD being disabled on your account.

Shipping and delivery

•         Orders are processed within 1 to 2 business days. The estimated delivery time is shown at checkout.

•         You can track your order under My Orders in the app.

•         Please enter a complete and correct delivery address and phone number. Extra charges may apply if an order must be re-delivered because of incorrect details or because no one was available to receive it.

•         SpartanFit is not responsible for delays caused by courier issues, weather, strikes, public holidays or other events outside our control.

Returns, exchanges and damaged items

All sales are final and refunds are not offered. Eligible items can be exchanged within 3 days of delivery. Damaged, defective or wrong items must be reported within 3 days of delivery. Full details are in our Return & Exchange Policy, available in the app.

Intellectual property

All content in the SpartanFit app, including the SpartanFit name and logo, product images, designs, text and graphics, belongs to SpartanFit. You may not copy, reproduce, distribute or use it for commercial purposes without our written permission.

Limitation of liability

To the extent permitted by law, SpartanFit is not liable for any indirect, incidental or consequential loss arising from your use of the app or the products you buy, and our total liability for any order is limited to the amount you paid for that order. We work to keep the app available and error-free, but we cannot guarantee it will always be uninterrupted. Nothing in these terms limits any rights you have under applicable consumer protection law.

Governing law

These terms are governed by the laws of Pakistan. Any dispute will be subject to the jurisdiction of the courts of Pakistan.

Changes to these terms

We may update these terms from time to time. The latest version is always available in the app, with the "Last updated" date shown at the top. Continuing to use the app after a change means you accept the updated terms.

Contact us

Phone / WhatsApp: +92 325 6404111

Email: support@spartanfit.pk

Hours: 9:00 AM to 9:00 PM (PKT), Monday to Saturday